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Welcome to Countesthorpe Health Centre

This website aims to provide information about the services we offer, the staff that provide it and other useful advice and news about important health issues. The Health Advice section is regularly updated and contains links to other websites which we hope you will find useful. If you wish to order a repeat prescription, simply click on the section at the bottom of this page.

Latest News

* News Flash *

During the coronavirus outbreak, GP advice is available by telephone or by using the online consultation service. Only come to the surgery if you have been instructed to do so by a GP. Some essential nurse services are still available but do not enter the surgery if you have symptoms of coronavirus. If you need to attend the surgery, please do so unaccompanied if possible. We are trying to keep patients and staff safe during this difficult time.

For advice on coronavirus nhs.uk/conditions/coronavirus-covid-19/

* News Flash *

Due to the unprecedented number of prescription requests being received at present, please allow up to 4 days for them to be processed. Some pharmacies have experienced delays in stock arriving due to the volume of stock being turned over. Do not over order. There will be enough stock if all patients order at their normal intervals.

We welcome any feedback you may have that will help us to continue to provide a higher level of service to all our patients.

Surgery Opening Hours

Monday – Friday
8.00am – 6.30pm

Extended Hours

6.30pm - 7.30pm Monday
7.00am - 8.00am Thursday

Contact Telephone Numbers

Phone Line: 0116 277 6336
Facsimile: 0116 278 0851

Important information about the coronavirus (COVID-19)

The NHS in England and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The latest information on symptoms of coronavirus can be found on nhs.uk/conditions/coronavirus-covid-19/

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do

Stay at home if you have coronavirus symptoms

Stay at home for if you have either:

  • a high temperature – you feel hot to touch on your chest or back

  • a new, continuous cough – this means you've started coughing repeatedly

Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you're staying at home.
Testing for coronavirus is not needed if you're staying at home.
Read our advice about staying at home.

  • if you live alone and you have symptoms of coronavirus illness (COVID-19), however mild, stay at home for 7 days from when your symptoms started. (See ending isolation section below for more information)

  • if you live with others and you or one of them have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill

  • it is likely that people living within a household will infect each other or be infected already. Staying at home for 14 days will greatly reduce the overall amount of infection the household could pass on to others in the community

  • for anyone in the household who starts displaying symptoms, they need to stay at home for 7 days from when the symptoms appeared, regardless of what day they are on in the original 14 day isolation period. (See ending isolation section below for more information

  • if you can, move any vulnerable individuals (such as the elderly and those with underlying health conditions) out of your home, to stay with friends or family for the duration of the home isolation period

  • if you cannot move vulnerable people out of your home, stay away from them as much as possible

  • if you have coronavirus symptoms:

    - do not go to a GP surgery, pharmacy or hospital

    - you do not need to contact 111 to tell them you’re staying at home

    - testing for coronavirus is not needed if you’re staying at home

  • plan ahead and ask others for help to ensure that you can successfully stay at home and consider what can be done for vulnerable people in the household

  • ask your employer, friends and family to help you to get the things you need to stay at home

  • wash your hands regularly for 20 seconds, each time using soap and water, or use hand sanitiser

  • if you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 7 days, then use the NHS 111 online coronavirus service. If you do not have internet access, call NHS 111. For a medical emergency dial 999

  • The NHS will contact patients from Monday 23 March 2020 if you are at particularly high risk of getting seriously ill with coronavirus. You'll be given specific advice about what to do. Do not contact your GP or healthcare team at this stage – wait to be contacted.

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home

  • your condition gets worse

  • your symptoms do not get better after 7 days

Use the 111 coronavirus service

Only call 111 if you cannot get help online.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Everyone is being reminded to follow Public Health England advice to:

  • wash your hands with soap and water often – do this for at least 20 seconds

  • always wash your hands when you get home or into work

  • use hand sanitiser gel if soap and water are not available

  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze

  • put used tissues in the bin immediately and wash your hands afterwards

  • try to avoid close contact with people who are unwell

  • do not touch your eyes, nose or mouth if your hands are not clean

Guidance on social distancing for everyone in the UK

 

For up to date advice on asthma and coronavirus, please visit www.asthma.org.uk

For up to date information on the changes to daily life as a result of coronavirus, please visit https://www.bbc.co.uk/news/coronavirus

Urgent car centres in you area

Address:

Countesthorpe Health Centre
Central Street
Countesthorpe
Leicester
LE8 5QJ

 

Out of hours and the NHS 111 Service

Dial 111 if you need medical advice when the surgery is closed.
Calls are free from landlines and mobile phones.
Click here for more details.

 

Surgery Closures

Full-Day Bank Holiday Closures:
New Year's Day - 1st January 2020
Good Friday - 10th April 2020
Easter Monday - 13th April 2020
May Bank Holiday - 8th May 2020

 

Spring Bank Holiday - 25th May 2020
Summer Bank Holiday - 31st August 2020
Christmas Day - 25th December 2020
Boxing Day - 26th December 2020

Half-Day Training Closures from 1pm:
Wednesday 29th January 2020
Thursday 12th March 2020

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