Welcome to Countesthorpe Health Centre
This website aims to provide information about the services we offer, the staff that provide it and other useful advice and news about important health issues. The Health Advice section is regularly updated and contains links to other websites which we hope you will find useful. If you wish to order a repeat prescription, simply click on the section at the bottom of this page.
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Important information about flu vaccination
Adults aged 65 or over can now book their flu appointments. Adults below this age in clinical risk groups will receive a letter inviting them to book an appointment. For all flu appointments, please ring after 10 a.m. Special clinics will be held on Saturday mornings 3rd and 31st October and on Thursday afternoon 15th October. For more information about this year’s flu campaign please click here.
Following the government announcement, vaccination for those aged between 50 and 64 will take place after this time. Details are still awaited, including availability of additional vaccine.
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GPs are unable to provide exemption from wearing face coverings. For more information click here
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All patients attending the surgery for pre-booked appointments should now wear face coverings.
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For information on support provided by local councils in Leicestershire during the Coronavirus outbreak, click here
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During the coronavirus outbreak, GP advice is available by telephone or by using the online consultation service. Only come to the surgery if you have been instructed to do so by a GP. Some essential nurse services are still available but do not enter the surgery if you have symptoms of coronavirus. If you need to attend the surgery, please do so unaccompanied if possible. We are trying to keep patients and staff safe during this difficult time.
For advice on coronavirus nhs.uk/conditions/coronavirus-covid-19/
We welcome any feedback you may have that will help us to continue to provide a higher level of service to all our patients.
Surgery Opening Hours
Monday – Friday
8.00am – 6.30pm
6.30pm - 7.30pm Monday
7.00am - 8.00am Thursday
Contact Telephone Numbers
Phone Line: 0116 277 6336
Facsimile: 0116 278 0851
Countesthorpe Health Centre, Central Street, Countesthorpe, Leicester, LE8 5QJ.
Important information about the coronavirus (COVID-19)
The NHS in England and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The latest information on symptoms of coronavirus can be found on the NHS website.
NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do
Stay at home if you have coronavirus symptoms
Stay at home for if you have ANY of these symptoms:
a high temperature – you feel hot to touch on your chest or back
a new, continuous cough – this means you've started coughing repeatedly
a loss of or change in smell or taste
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you're staying at home.
To find out about getting tested, visit the Government website.
For all the latest information on coronavirus, visit the NHS website.
if you live alone and you have symptoms of coronavirus illness (COVID-19), however mild, stay at home for 7 days from when your symptoms started. (See ending isolation section below for more information)
if you live with others and you or one of them have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill
it is likely that people living within a household will infect each other or be infected already. Staying at home for 14 days will greatly reduce the overall amount of infection the household could pass on to others in the community
for anyone in the household who starts displaying symptoms, they need to stay at home for 7 days from when the symptoms appeared, regardless of what day they are on in the original 14 day isolation period. (See ending isolation section below for more information
if you can, move any vulnerable individuals (such as the elderly and those with underlying health conditions) out of your home, to stay with friends or family for the duration of the home isolation period
if you cannot move vulnerable people out of your home, stay away from them as much as possible
if you have coronavirus symptoms:
- do not go to a GP surgery, pharmacy or hospital
- you do not need to contact 111 to tell them you’re staying at home
- testing for coronavirus is not needed if you’re staying at home
plan ahead and ask others for help to ensure that you can successfully stay at home and consider what can be done for vulnerable people in the household
ask your employer, friends and family to help you to get the things you need to stay at home
wash your hands regularly for 20 seconds, each time using soap and water, or use hand sanitiser
if you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 7 days, then use the NHS 111 online coronavirus service. If you do not have internet access, call NHS 111. For a medical emergency dial 999
The NHS will contact patients from Monday 23 March 2020 if you are at particularly high risk of getting seriously ill with coronavirus. You'll be given specific advice about what to do. Do not contact your GP or healthcare team at this stage – wait to be contacted.
Use the NHS 111 online coronavirus service if:
you feel you cannot cope with your symptoms at home
your condition gets worse
your symptoms do not get better after 7 days
Only call 111 if you cannot get help online.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.
Everyone is being reminded to follow Public Health England advice to:
wash your hands with soap and water often – do this for at least 20 seconds
always wash your hands when you get home or into work
use hand sanitiser gel if soap and water are not available
cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
put used tissues in the bin immediately and wash your hands afterwards
try to avoid close contact with people who are unwell
do not touch your eyes, nose or mouth if your hands are not clean
For up to date advice on asthma and coronavirus, please visit Astham UK
For up to date information on the changes to daily life as a result of coronavirus, please visit BBC News.
For information on exemption from wearing face coverings, please click here or visit Keep Safe.
Out of hours and the NHS 111 Service
Dial 111 if you need medical advice when the surgery is closed.
Calls are free from landlines and mobile phones.
Click here for more details.
Full-Day Bank Holiday Closures:
New Year's Day - 1st January 2020
Spring Bank Holiday - 25th May 2020
Summer Bank Holiday - 31st August 2020
Christmas Day - 25th December 2020
Boxing Day - 26th December 2020
Half-Day Training Closures from 1pm:
Wednesday 29th January 2020
Thursday 12th March 2020