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Countesthorpe Health Centre Patient Participation Group

Feedback and suggestions for the Patient Group

This form should not be used for complaints or issues of a personal nature. If you have a complaint please address this to the Practice Manager, who will respond swiftly and in confidence. (* Denotes required fields).

Name *
Email *
Comments, feedback and suggestions for the Patient Group to take to the practice.

Countesthorpe Health Centre Patient Participation Group

The Patient Participation Group was established in 2008 with local patients being invited to attend meetings on a bi-monthly basis.

A partner from the practice always attends the meetings to address and share information with the group.

Any patient registered at Countesthorpe Health Centre is eligible to join the committee.

 

Aims and Objectives of Countesthorpe Patient Participation Group (PPG)

The aims and objectives of the Countesthorpe PPG are:

  • To support and build a two-way relationship between patients and the Practice.

  • To advise on the developments and the continual improvement of the Practice.

  • To seek out and listen to the views of patients, carers and staff, especially those individuals and groups whose voices are not usually heard.

  • To raise issues for consideration which are evidence based and which demonstrate that they are a matter of wider concern.

Whilst these are the initial aims and objectives of the PPG they are open to change and discussion by the PPG and the Practice to ensure continual development and improvement.

The PPG is not for the airing of individual patient specific problems. These must be addressed with the Practice Manager at the surgery.

Click here for a copy of the PPG Constitution and Terms of Reference.

 

The Countesthorpe PPG are members of the National Association of Patients Participation Groups (NAPP).

The aims of the NAPP are:

  • To encourage a Patient Participation Group in every GP practice and that each group is based on the mutual interests of the Primary Care Team and Patients of the practice.

  • To promote the role of Patient Participation Groups as participants in decision making within the NHS.

  • To maximise the benefit of sharing common interests while recognising the individual nature of groups and the differing structures in the devolved countries of the United Kingdom.

  • To encourage networking at a local, regional and national level.

More information on the aims and activities of the NAPP can be found at www.napp.org.uk

 

Current PPG members January 2017

Geoff Baxter (Chair)
Elaine Cooke (Vice Chair)
Howard Gowdridge
Lucy Smith
Christine Baxter
Terry Cane
Julie Barber
Maurice Belben
Josie Adcock
John Dolan
Emma Palmer

 

Meeting Notes

January 2016 Notes
March 2016 Notes
September 2016 Notes
November 2016 Notes
January 2017 Notes
May 2017 Notes

 

Friends and Family Test Results

2015 Summary
2016 Summary

 

Feedback and suggestions

Any patient wishing to give feedback or make suggestions to the practice can either do so directly through the Patient Feedback page of this website or they can send a message to . Alternatively they can address a message to the patient group and leave it at the surgery, where it will be passed to a member of the committee who will take it to the next meeting.

 

National GP Survey

The national GP survey is compiled on a regular basis by IPSOS Mori and can be viewed at any time by following this link: www.gp-patient.co.uk